Return Policy

Returns

At Harper & Blake New York, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original condition

• All original tags and packaging must be included

• The return request must be submitted within 14 days after delivery

We reserve the right to refuse returns that do not meet these conditions.

Return Process

To start a return, please contact our support team at:

Please include:

• Your order number

• The item(s) you wish to return

• The reason for your return

Once your return request has been approved, you will receive further return instructions.

Refunds

After we receive and inspect your returned item(s), we will notify you regarding the approval of your refund.

If approved:

• Refunds will be processed to the original payment method

• Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

We will work quickly to provide an appropriate solution.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Final sale items

• Products marked as non-returnable for hygiene reasons

Contact

If you have any questions regarding returns or refunds, please contact: